Red Rock Eater Digest - Institutional Analysis for Design

(1) Design is a social process, with a variety of players and
issues, and the design process is becoming more complicated as more
considerations are brought to bear on designers' choices.

(2) Computer use is a social process, and the process of computer
use is becoming more complicated as security problems proliferate
and users form themselves into advanced communities.

(3) Computers mediate social relationships, and Web-based tools are
capturing and supporting those relationships in more detailed ways.