Memo Assignment
English 4310

I am writing this memo for the company I work for, which is a general contractor. The reason for this memo is that a sheetrock subcontractor is trying to collect their total bill on a $400,000 home that we are working on. The company is called Ross Sheetrock and they have so called completed their work. For this reason they are trying to collect the remaining balance of $8,000 for the total job. The reason for the memo is to let them know that we are very unpleased with the final sanding job they did and the delay they have put on the finish work, which we are doing.

Dear Jorge,
We regret to inform you of the poor job that we found as we tried to begin finish work last Wednesday. We found that very little sanding had been done as well as absolutely no clean-up had been performed. As a result we were forced to start cleaning up so that we could begin our finish work. That afternoon three individuals came to sand and clean-up but only were there for a total of three hours and did hardly anything. The following day one of them returned with his girlfriend present and began to spot sand a few spots to whom we expressed our dissatisfaction in the sanding that had been performed. He was not very happy with our expressing this and became irritated. He did have his girlfriend leave and continued to sand some areas but he didn’t stay very long. On Friday one of your supervisors came to talk with us and to see what had happened with the sanding and to find out why we got upset with the sanding crew. He was in total agreement of the poor job that was done and assured us that the sanding would be redone. He then showed the sanding crew, who showed backup later that morning, what they needed to do. The sanding crew stayed for a few hours and left. We would like a thorough inspection done on the sanding job at this time before any money is paid. We were very pleased with the hanging and texturing of the walls however, for a job of this size and price the teenage workers used for sanding were very unprofessional with the ending portion of the job. We look forward to an inspection so that we can get this problem resolved and behind us.

Sincerely,
Fait Construction